Terms & Conditions
Our terms and conditions apply to all purchases and deliveries and even to all future contracts, provided that nothing to the contracts has been agreed in writing or expressly recognized.
1. Offers
Our offers are non-binding. Orders only become binding when they have been confirmed by us in writing. A tacit acceptance of delivery constitutes a confirmation of the order.
2. Delivery
Our prices generally include “free delivery”. Other terms of delivery, which will be made known on case-by-case basis, apply to deliveries outside of the Federal Republic of Germany, Austria, Netherlands, Belgium and Luxembourg. For deliveries within Germany, Austria, Netherlands, Belgium, Luxembourg, the freight-free threshold shall be Euro 1500 gross list price. For goods valued at less than this, pro rata freight costs of Euro 50 shall apply. For deliveries to Switzerland, the freight-free threshold shall be Euro 2000 gross list price; under this amount a freight free of Euro 80 shall be charged. We reserve the right to make the decision on the type of packaging, which will be in line with the industry standard. Shipping takes place at the purchaseris risk. Any claims for transport damages, etc., are to be made against the shipping firm within 3 days.
3. Delivery periods
Delivery periods are quoted based on our foreseeable delivery opions. We will take the greatest care possible to honour these periods, however, we cannot accept any liability pertaining to them. Parital deliveries are expressly permitted; they are considered independent transactions. Should a delivery prove impossible due to a failure of our own supplier or other circumstances for which we are not responsible, we are entitled to withdraw from the contract.
4. Notification of defects
The customer is obligated to examine the goods received for quantity and condition, and to report any defects in writing within eight days of receipt. Returns will be accepted with our permission. In the event of a justifiable complaint, we shall, at our own dicretion, replace or repair the goods in question before returning them, or we shall grant the purchaser an appropriate price reduction. Further claims for damages are excluded. Marginal discrepancies in the execution and packaging as well as in the size or colour do not constitute grounds for making a complaint.
5. Payment terms
All prices printed in our price list are recommended sales prices. Deliveries can only be made against advance payment. For new customers, production may only begin after payment has been received. Other payment dates or direct debit agreements may only be agreed with us in writing. The day of payment performance is the day on which we gain access to the money. Failure to make payment by the agreed date shall render all of our claims payable immediately. In the event of default on payment, we are entitled to charge interest at standard bank rates. Invoice deductions for disposal of packaging materials, and in particular for transport packaging, are not permitted.
6. Retention of ownership
We retain ownership of all good deliveres by us, until the purchaser has made all payment owed to us, including later claims emerging from our business relationship. The purchaser hereby assigns all his/her claims to the onward sale of the goods subject to retention of ownership to us.
7. Miscellaneous
The place of performance and place of delivery is Armstorf. The place of jurisdiction for both parties is Munich. The validity of a provision does not affect the validity of the other provisions. An agreement which comes closest to the intended purpose of the invalid provisions shall be valid in place of the invalid provision.
8. Data protection clause
In the event of default on payment, we are entitled to transmit the purchaser´s data to a dept collection institution for processing and storage. In this case Sections 22 – 23 of the Federal Data Protection Act do not apply.